Terms & Conditions
General
terms
ATTENTION!
PLEASE READ
THESE TERMS CAREFULLY BEFORE USING THE CORPORATE WEB SITE www.jk-knives.eu. USE
OF THE WEB SITE - jk-knives.eu MEANS YOU ACCEPT THESE TERMS. IF YOU DO NOT
ACCEPT THESE TERMS, DO NOT USE THIS WEB SITE.
This
website and the commercial offers for the sale of goods and services are aimed
at legal entities, individuals and traders and aim to meet their needs and
requirements in their daily commercial and professional activities. Non-traders
who have access to this website and are interested in certain goods offered by
ET-DEMSTAR. . All promotional offers are valid until the quantities are
exhausted or the promotion expires
GENERAL
TERMS AND CONDITIONS OF E-SHOP
Art. 1.
These general terms and conditions are intended to regulate the relations
between "ET-DEMSTAR, Sofia, Druzhba 1, block 10, entrance E, floor 1,
apartment 91, hereinafter referred to as SUPPLIER, and the clients, hereinafter
referred to as USERS, on the jk-knives.eu Website.
ІІ. SUPPLIER
DATA
Art. 2.
Information under the Electronic Commerce Act and the Consumer Protection Act:
1. Name of
the Supplier: "ET-DEMSTAR"
2.
Headquarters and address of management Sofia, Druzhba 1, bl. 10, entrance E,
floor 1, apartment 91.
3. Address
for exercising the activity Sofia 1510, H. Dimitar quarter, 36-38 V. Petleshkov
str.
4.
Correspondence data: Sofia 1510, H. Dimitar quarter, V. Petleshkov str., Bl.
112, entrance B, floor 5, apartment 37
5. Entry in
public registers: UIC 121812130.
6.
Certificate number for personal data controller …………………… …………………… ..
7.
Supervisory authorities:
(1)
Commission for Personal Data Protection
Address:
Sofia 1592, Blvd. "Prof. Tsvetan Lazarov ”№ 2,
tel .: (02)
940 20 46
fax: (02)
940 36 40
Email:
kzld@government.bg, kzld@cpdp.bg
Website:
www.cpdp.bg.
(2)
Consumer Protection Commission
Address:
1000 Sofia, 4A Slaveykov Square, 3rd, 4th and 6th floors,
tel .:
02/980 25 24
fax: 02/988
42 18
hotline:
0700 111 22
Website:
www.kzp.bg.
8.
Registration under the Value Added Tax Act № _____________
III.
CHARACTERISTICS OF E-SHOP
Art. 3. The
e-shop is available on the Internet at www.jk-knives.eu., Through which Users
have the opportunity to enter into contracts for the sale and delivery of goods
offered by the E-SHOP, including the following:
1. To
register and create a profile for viewing the E-SHOP and use the additional
services to provide information.
2. To make
electronic statements in connection with the conclusion or execution of
contracts with the E-SHOP through the interface of the E-SHOP page available on
the Internet.
3. To
conclude contracts for purchase and sale and delivery of goods offered by the
E-SHOP.
4. To make
any payments in connection with the concluded contracts with the E-SHOP,
according to the payment methods maintained by the E-SHOP.
5. To
receive information about new products offered by the E-SHOP.
6. To
review the goods, their characteristics, prices and delivery conditions.
7. To be
informed about the rights arising from the law mainly through the interface of
the E-SHOP page on the Internet.
8. To
exercise the right of withdrawal from the contract concluded at a distance for
the goods offered by the Supplier, for which the right of withdrawal is
applicable.
Art. 4. The
Supplier delivers the goods and guarantees the rights of the Users, provided by
law, within the framework of good faith, the criteria and conditions adopted in
practice, consumer or commercial law.
Art. 5. (1)
Users enter into a contract for purchase and sale of goods offered by the
E-SHOP through the interface of the Provider, available on its website or other
means of distance communication.
(2)
Pursuant to the contract concluded with the Users for purchase and sale of
goods, the Provider is obliged to deliver and transfer the ownership of the
User to the goods determined by him through the interface.
(3) The
users pay to the Provider remuneration for the delivered goods according to the
conditions determined on the E-SHOP and the present general conditions. The
remuneration is in the amount of the price announced by the Provider at the
address of the E-SHOP on the Internet.
(4) The
Provider delivers the goods ordered by the Users within the terms and under the
conditions determined by the Provider on the website of the e-shop and in
accordance with these general conditions.
(5) The
price for the delivery shall be determined separately and explicitly from the
price of the goods.
Art. 6. (1)
The User and the Provider agree that all statements between them in connection
with the conclusion and performance of the contract of sale may be made
electronically and through electronic statements within the meaning of the
Electronic Document and Electronic Signature Act and Art. 11 of the Electronic
Commerce Act.
(2) It is
assumed that the electronic statements made by the Users of the site are made
by the persons specified in the data provided by the User when registering, if
the User has entered the appropriate name and password for access.
IV. USE OF
E-SHOP
Art. 7. (1)
In order to use the E-SHOP for concluding contracts for purchase and sale of
goods, the User should enter his chosen name and password for remote access, in
cases where the e-shop requires registration.
(2) The
name and the password for remote access are determined by the User through
electronic registration on the website of the Provider.
(3) By
filling in his data and pressing the buttons "Yes, I accept" or
"Registration", the User declares that he is familiar with these
general conditions, agrees with their content and undertakes to comply with
them unconditionally.
(4) The
Provider confirms the registration made by the User by sending a letter to the
e-mail address specified by the User, to which information for activating the
registration is sent. The User confirms the registration and conclusion of the
contract by electronic reference in the letter notifying him of the
registration sent by the Provider. After the confirmation, an account of the
User is created and a contractual relationship arises between him and the
Provider.
(5) Upon
registration, the User undertakes to provide accurate and up-to-date data. The
user promptly updates the data specified in his registration in case of change.
(6) In
order to use the full functionality of the e-shop of the Provider, the User
undertakes to register on the website of the e-shop. The Provider is not liable
if due to lack of registration the User could not use the full functionality of
the e-shop, including in terms of exercising rights under the contract, the
ability to claim a lower price and other similar functions.
(7) These
general terms and conditions may be accepted by the Users without registration
in the E-SHOP through an explicit statement of intent, including through the
website of the E-SHOP.
Art. 8. (1)
The e-mail address provided during the initial registration of the User, as
well as any subsequent e-mail address used for the exchange of statements
between the User and the Provider, is "Primary e-mail address" within
the meaning of these general conditions. The user has the right to change his
Primary contact email address
(2) Upon
receipt of an application for change of the Main contact e-mail address, the
Provider shall send a request for confirmation of the change. The confirmation
request is sent by the Provider to the new Primary contact e-mail address
specified by the User.
(3) The
change of the Primary contact e-mail address is made after confirmation by the
User, expressed by a reference contained in the request for confirmation sent
by the Provider to the new Primary contact e-mail address specified by the
User.
(4) The
Provider informs the User about the change, by e-mail, sent to the main contact
e-mail address specified by the User before making the change under para. 2.
(5) The Provider
is not responsible to the User for illegal change of the Main contact e-mail
address.
(6) The
Provider may require from the User the use of the Main contact e-mail address
in specific cases.
V.
TECHNICAL STEPS FOR CONCLUDING A PURCHASE AGREEMENT
Art. 9. (1)
The users mainly use the interface of the Provider's website in order to
conclude contracts for purchase and sale of the goods offered by the Provider
in the E-SHOP. (2) The contract shall be concluded in Bulgarian.
(3) The
contract between the Provider and the User represents the current general
conditions, available on the website of the E-SHOP.
(4) A party
to the contract with the Provider is the User according to the data provided
during registration and contained in the personal profile of the User. For the
avoidance of doubt, these are the data with which the account with the Provider
has been created.
(5) The
provider shall include in the interface of its website, technical means for
establishing and correcting errors in the input of information, before the
statement for concluding the contract is made.
(6) This
contract is considered concluded from the moment of registration of the User
with the Provider or acceptance of the general conditions in another explicit
manner, including through a statement on the website of the Provider. The
contract for purchase and sale of goods is considered concluded from the moment
of its application by the User through the interface of the Provider.
(7) For the
conclusion of this contract and for the conclusion of the contract for purchase
and sale of goods, the Provider shall explicitly notify the User in an
appropriate manner by electronic means.
(8) The
statement for concluding the contract and the confirmation for its receipt
shall be considered received when their addressees have access to them.
(9) The
Supplier delivers the goods to the address indicated by the Users and is not
responsible in case the data provided by the Users are incorrect or misleading.
Art. 10.
(1) The users conclude the contract of sale with the Provider under the
following procedure:
Execution
of registration in the E-SHOP and providing the necessary data, if the User has
not yet registered in the E-SHOP or by ordering goods without registration.
Entering
the system for placing orders in the E-SHOP by identifying with a name and
password and another way of identification.
Select one
or more of the goods offered in the E-SHOP and add them to the list of goods to
buy.
Providing
data for the delivery.
Choice of
method and time for payment of the price.
Confirmation
of the order;
(2) Users
may enter into a contract of sale with the Provider without registration, using
the relevant functionality in the interface of the e-shop
VI. SPECIAL
OBLIGATIONS OF THE SUPPLIER. CONSUMER PROTECTION
Art. 11.
The rules of this Section VI of these General Terms and Conditions apply to
Users for whom, according to the data specified for the conclusion of the
contract of sale or registration in the E-SHOP, it can be concluded that they
are users within the meaning of the Act on Consumer Protection, the Electronic
Commerce Act and / or Directive 2011/83 / EC of the European Parliament and of
the Council of 25 October 2011.
Art. 12.
(1) The main characteristics of the goods offered by the Supplier are defined
in the profile of each product on the site of the E-SHOP.
(2) The
price of the goods including all taxes is determined by the Supplier in the
profile of each product on the site of the E-SHOP.
(3) The
value of the postage and transport costs, not included in the price of the
goods, shall be determined by the Provider and shall be provided as information
to the Users in one of the following moments before concluding the contract:
- In the
profile of each of the goods on the website of the Provider of E-SHOP;
- When
choosing the goods for concluding the contract of sale;
(4) The
manner of payment, delivery and performance of the contract is determined in
these general terms and conditions, as well as the information provided to the
User on the website of the Provider.
(5) The
information provided to the Users under this Article is current at the time of
its visualization on the website of the Provider before the conclusion of the
contract of sale.
(6) The
supplier must indicate the conditions for delivery of the individual goods on
its website.
(7) The
supplier shall indicate before the conclusion of the contract the total value
of the contract for all goods contained therein.
(8) Users
agree that all information required by the Consumer Protection Act may be
provided through the interface of the platform of the E-SHOP or e-mail.
Art. 14.
(1) The consumer has the right, without paying compensation or penalty and
without stating a reason, to withdraw from the contract within 14 days from the
date of acceptance of the goods through the uniform form for withdrawal from
the contract, available on the site of the Provider. Information on exercising
the right of withdrawal is available on the website of the Provider. Users can
also use another unambiguous statement, which can be recorded on a durable
medium.
(2) The
right of refusal under para. 1 shall not apply in the following cases:
1. for
delivery of goods, made to order of the consumer or according to his individual
requirements;
2. for
delivery of goods, which due to their nature may deteriorate their quality or
have a short shelf life;
3. for
delivery of sealed goods, which are unsealed after their delivery and cannot be
returned due to considerations related to hygiene or health protection;
4. for
delivery of goods, which after they have been delivered and due to their nature
have been mixed with other goods, from which they cannot be separated;
5. for
delivery of sealed sound recordings or video recordings or sealed computer
software, which are printed out after the delivery;
6. for
delivery of newspapers, periodicals or magazines with the exception of
subscription contracts for the delivery of such publications;
(3) When
the Provider has not fulfilled its obligations to provide information specified
in the Consumer Protection Act, the Consumer has the right to withdraw from the
contract within 14 days from the date of receipt of the goods. When the
information is provided to the user within the withdrawal period, it shall run
from the date of its provision. The user has the right to send the statement of
withdrawal under this article directly to the Provider through the single
withdrawal form available on the Provider's website .
(4) When
the User has exercised his right to withdraw from the distance or off-premises
contract, the Provider shall refund all amounts received by the User without
undue delay and no later than 14 days from the date on which it is was notified
of the User's decision to withdraw from the contract. The Provider shall refund
the amounts received using the same means of payment used by the User in the
initial transaction, unless the User has expressly agreed to use another means
of payment and provided that this does not involve costs for the User.
(5) When
exercising the right of refusal, the costs for returning the delivered goods
shall be at the expense of the consumer and the costs for returning the goods
shall be deducted from the amount paid by the consumer under the contract. The
Supplier is not obliged to reimburse the additional costs for delivery of the
goods, when the User has explicitly chosen a method of delivery of the goods,
other than the cheapest type of standard delivery offered by the Supplier.
(6) The
consumer is obliged to store the goods received from the Supplier and to ensure
the preservation of their quality and safety during the term under para. 1.
(7) The
User may exercise his right to withdraw from the contract with the Provider by
sending a written statement to the Provider through the standard form for
withdrawal from the contract, available on the website of the E-SHOP.
(8) When
the Supplier has not offered to collect the goods himself, he may withhold
payment of the amounts to the consumer until he receives the goods or until the
Consumer provides proof that he has sent the goods back, whichever occurs.
earlier.
Art. 15.
(1) The term of delivery of the goods and the starting point from which it runs
is determined for each product separately when concluding the contract with the
consumer through the website of the Supplier, unless the goods are ordered in
one delivery.
(2) In case
the consumer and the Provider have not set a delivery time, the delivery time
of the goods is 30 working days from the date following the sending of the
consumer's order to the Provider through the e-shop website.
(3) If the
Supplier cannot fulfill the contract due to the fact that he does not have the
ordered goods, he is obliged to notify the User and to refund the amounts paid
by him.
Art. 16.
(1) The supplier shall hand over the goods to the consumer after certifying the
fulfillment of the requirements for providing information to the consumer
according to the Consumer Protection Act.
(2) The
User and the Provider shall certify the circumstances under para. 1 in writing
at the time of delivery by handwritten signature, unless otherwise agreed.
(3) The
User and the Provider agree that the requirements under para. 1 will be
observed if the certification is performed by a person for whom, according to
the circumstances, it can be concluded that he will transmit the information to
the consumer - party to the contract.
Art. 17.
The Supplier delivers and delivers the goods to the User within the term
specified at the conclusion of the contract.
Art. 18.
The User must inspect the goods at the time of delivery and delivery by the
Supplier and if it does not meet the requirements to notify the Supplier
immediately.
(1) The
description of the products and the options have no commercial value, but only
informative.
(2) Changes
in availability may not be reflected on this site. Technical errors are possible.
(3) The
attached photos illustrate a certain model, insignificant differences with the
type of product from the presented offer are possible. The team of ET DEMSTAR
makes every reasonable effort to ensure the accuracy of the information
published on the site.
However, we
invite our customers to contact us for further clarification.
We
recommend our customers a phone call or e-mail inquiry to check the
availability and price of the product they are interested in.
The price
of the telephone call is determined by the respective operator and a tariff
plan selected by the user; does not bind to and does not benefit in any way the
company ET DEMSTAR.
(4) The
information on the site is not exhaustive.
ET Demstar
and JK-Knives reserve the right to make changes to the terms of sale without
notice.
VIII.
PROTECTION OF PERSONAL DATA
Art. 19.
(1) The Provider shall take measures for protection of the personal data of the
User according to the Personal Data Protection Act.
(2) For
reasons of security of the personal data of the Users, the Provider will send
the data only to the e-mail address, which was indicated by the Users at the
time of registration.
(3) The
Provider accepts and announces on its website a Privacy Policy.
(4) The
users agree that the Provider has the right to process their personal data
necessary for the execution of orders in the e-shop and the execution of the
contract.
Art. 20.
(1) At any time, the Provider has the right to require the User to identify
himself and to certify the authenticity of each of the circumstances and
personal data announced during registration.
(2) In case
for any reason the User has forgotten or lost his name and password, the
Provider has the right to apply the announced Procedure for lost or forgotten
names and passwords.
IX.
AMENDMENT AND ACCESS TO THE GENERAL TERMS
Art. 21.
(1) These general terms and conditions may be amended by the Provider, for
which the latter, if possible, shall notify in an appropriate manner all Users
who have registration. (2) The Provider and the User agree that any additions
and amendments to these general conditions will have effect on the User after
his explicit notification by the Provider and if the User does not state within
30 days that he rejects them.
(3) The
User agrees that all statements of the Provider in connection with the
amendment of these general conditions will be sent to the e-mail address
specified by the User during registration. The user agrees that e-mails sent in
accordance with this article do not need to be signed with an electronic
signature in order to have effect on him.
Art. 22.
The Provider publishes these general terms and conditions on its website
together with all additions and amendments thereto.
X.
TERMINATION
Art. 23.
The present general conditions and the contract of the User with the Provider
are terminated in the following cases:
upon
termination and declaration of liquidation or declaration of bankruptcy of one
of the parties to the contract;
by mutual
agreement of the parties in writing;
unilaterally,
with notice from each of the parties in case of non-compliance with the
obligations of the other party;
in case of
objective impossibility of any of the parties to the contract to perform its
obligations;
in case of
seizure or sealing of the equipment by state bodies;
in case of
deletion of the User's registration on the site of the E-SHOP. In this case,
the concluded but not executed contracts of sale remain in force and are
subject to execution;
in case of
exercising the right of refusal according to art. 55, para. 1 of the Consumer
Protection Act. In this case, only the contract for delivery of the respective
ordered goods is terminated, if the right of withdrawal from the contract is
applicable to the respective category of goods.
XI. OTHER
TERMS
Art. 24.
The possible invalidity of any of the provisions of these general terms and
conditions will not lead to the invalidity of the entire contract.
Art. 25.
The laws of the Republic of Bulgaria shall apply to the issues not settled in this
contract, related to the implementation and interpretation of this contract.
Art. 26.
All disputes between the parties to this contract will be resolved by the
competent court or the Consumer Protection Commission.